Hospital Management Master’S Degree Program

Fakultas Kedokteran Universitas Brawijaya
Written on 6 May 2019 , by admin mmrs , in category News

The Hospital Management Study Program of the Medical Faculty of Brawijaya University (PS MMRS FKUB) in its curriculum designs modes of learning in an integrated manner to achieve cognitive, affection and psychomotor abilities. During the teaching and learning process, achievement of competencies is achieved through lecture activities (lectures, structured assignments, independent assignments), internships and research and thesis preparation. Supporting components that are not less important besides formal learning activities are the formation of self learning skills, seminars and workshops and hospital visits. Hospital visit will provide direct exposure to the object and subject of learning so as to build inquiry in the next learning process.

Hospital visit is a mandatory activity for students of the Hospital Management Study Program at the Faculty of Medicine, University of Brawijaya (PS MMRS FKUB). Hospital visit is a co-curricular activity held at the end of the first semester as a continuation of lectures, lab work, assignments and hospital visit courses. Hospital visit is also a prior exposed and knowledge to participate in teaching and learning activities in the second semester with a focus on patient safety and service excellence.
Hospital visits were held on 4-5 March 2019. Hospital visit participants were lecturers, students of class 2018, and 40 MMRS student alumni. The three hospitals visited during the Hospital visit were Mahkota Medical Center (MMC) in Melaka on March 4, 2019 and the State Heart Institute (IJN) and Al-Islamic Specialist Hospital (ASH) in Kuala Lumpur on March 5, 2019.

The three hospitals have different characteristics. MMC is a private hospital known as the Medical Tourist Hospital. In implementing patient safety management and service excellence, MMC participated in the Malaysia Society for Quality in Healthcare (MSQH) accreditation. The IJN is a government-owned hospital and is the largest heart hospital in Southeast Asia. In providing health services, the IJN prioritizes patient safety and service excellence, which is a demand for accreditation by Joint Commission International (JCI). In contrast to ASH which has not been accredited, ASH as a private hospital applies an Islamic approach to providing services to patients. Islamic nuanced services that motivate the entire range of hospitals to prioritize patient safety and provide service excellence. Assessment of service quality is carried out every 2 (two) years by an external audit from the central government.

In closing the series of student comparative studies, MMRS held a comparative study seminar with the theme “Hospital Benchmarking: A Dedication for Safety and Excellence”. The purpose of this activity is to share and discuss the results of comparative studies of foreign hospitals in the form of presentations about gaps and the solutions and lesson learned obtained during the comparative study activities.
The comparative study seminar was held on March 16, 2019 at Savana Hotel & Convention Malang, from 09.00 – 15.15 WIB. The number of seminar participants was 100 people consisting of lecturers, students of class 2018, alumni of MMRS students, prospective MMRS students in class 2019, and network hospital representatives. The comparative study participants (students of class 2018) act as presenters and moderators and will be discussed by lecturers’ lecturers in subjects related to the assignment topic. The material is delivered in 5 topics, namely the role of clinical governance to implement patient safety standard and service excellence in Malaysian hospital, role of national health system in safeguarding patient safety and service excellence, gap analysis: implementation of hospital accreditation in Malaysia and Indonesia, The cost of patient safety and service excellence: strategy and sustainability, and Patient centered care approach: incorporating the approach into patient safety and service excellence implementation. After the students delivered the material, lecturers discussed more deeply the results of comparative studies that could be applied in Indonesian hospitals, followed by discussion sessions in the form of question and answer from seminar participants. Seminar participants get a certificate at the end of the event.